At RentO we respect our users' privacy. This Privacy Policy explains what information we collect, what we use it for and how you can exercise your rights over your personal data.
1. Data controller
The party responsible for processing the personal data collected through RentO is the individual or legal entity that operates the Platform under the RentO brand.
- RentO
- Website: rentomx.com
- Privacy email: contacto@rentomx.com
2. Information we collect
Depending on how you use RentO, we may collect:
- Name, email address and account details.
- Information about your rental experience.
- Information about the property you review.
- Photos, videos, documents and other evidence you provide.
- Technical information such as IP address, device, browser and Platform usage.
- Location information when needed for certain features.
RentO does not deliberately request sensitive personal data as part of its ordinary features.
3. What do we use your information for?
We use the information to:
- Create and manage accounts.
- Publish and manage reviews.
- Verify experiences and evidence.
- Moderate content and prevent fraud.
- Protect the security of the Platform.
- Improve our products and services.
- Generate statistics and analysis.
- Develop new features, APIs, widgets and integrations.
- Comply with legal obligations.
4. Anonymous reviews
RentO may allow you to publish reviews anonymously. In those cases, your name will not be shown publicly and we may use an automatically generated identifier.
Being anonymous to other users does not mean being anonymous to RentO.
RentO may retain information associated with your account when necessary to verify experiences, prevent fraud, protect the Platform or comply with legal obligations.
5. Evidence and verification
To keep reviews reliable and of good quality, RentO may request evidence to confirm that a person actually lived in or rented the reviewed property.
This evidence may include leases, receipts, photos, videos, communications or other documents.
Evidence will be used mainly for internal verification, moderation, fraud prevention and security processes and will not be shown publicly as part of the review, unless applicable law requires otherwise.
6. Aggregated information and data products
RentO may generate statistical, aggregated, anonymized or de-identified information from activity on the Platform.
This information may be used to develop statistics, analysis, reports, products, services, technology tools and third-party integrations.
Once information has been properly anonymized or de-identified, it may be used, shared or sold in accordance with applicable law.
7. Transfer of information
RentO may share personal data with technology providers, service providers, business partners, real estate platforms or other third parties when needed to operate, improve or develop the Platform, or when there is a legal basis to do so.
In the event of an acquisition, merger, reorganization, investment, asset sale or change of control of RentO, the information may form part of the transaction, subject to applicable law.
8. Cookies and similar technologies
We may use cookies and similar technologies to keep sessions active, remember preferences, analyze Platform usage, improve our services, measure performance and, where appropriate, carry out marketing activities.
9. Security
RentO will implement reasonable administrative, technical and physical measures to protect information against unauthorized access, loss, alteration, use or disclosure.
No system connected to the Internet can guarantee absolute security.
10. ARCO rights
You may exercise your rights of Access, Rectification, Cancellation and Opposition (ARCO) over your personal data.
To exercise these rights, send a request to: contacto@rentomx.com
The request must include your name, a way to receive our response, a description of the request and the information needed to identify the relevant data.
11. Withdrawal and limitation
When processing is based on your consent, you may request to withdraw it. You may also request that the use or disclosure of your data be limited where legally applicable.
Some RentO features may stop being available when certain data is required to provide the service.
12. Data retention
We will keep information for as long as needed to fulfill the purposes described in this Policy and for any additional periods required to comply with legal obligations, prevent fraud, resolve disputes or protect our rights.
13. Changes to this Privacy Policy
RentO may update this Privacy Policy when there are legal, technological or operational changes, or changes to our products and services.
The current version will be available at rentomx.com and will show its update date.
14. Contact
For questions about this Privacy Policy or the processing of your personal data, you can contact:
- RentO
- Website: rentomx.com
- Privacy email: contacto@rentomx.com